MGT300 - Chapter 1





BUSINESS DRIVEN TECHNOLOGY

What is Information Technology (IT)?

A field concerned with the use of technology in managing and processing information. Information technology is an important enabler of business success and innovation.


What is Management Information Systems (MIS)?

A general name for the business function and academic discipline covering the application of people, technologies, and procedures to solve business problems. MIS is a business function, similar to Accounting, Finance, Operations, and Human Resources.


When beginning to learn about information technology it is important to understand:-

  • Data, information, and business intelligence IT sources
  • IT cultures


Information
  1. Data - Raw facts that describe the characteristic of an event
  2. Information - Data converted into a meaningful and useful context
  3. Business Intelligence - Applications and technologies that are used to support decision-making efforts



 Business Operations

Organizations typically operate in functional areas or functional silos. Functional areas are interdependent.


IT Resources

  • People use

  • Information technology to work with

  • Information






What is Information-Functional Culture?

Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager's input each time a new sales strategy is developed.



What is Information-Sharing Culture?

Employees across departments trust each other to use information (especially about problems and failures) to improve performance.


What is Information-Inquiring Culture?

Employees across departments search for information to better understand the future and align themselves with current trends and new directions.


What is Information-Discovery Culture?

Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages.



"Information technology is everywhere in business"
     

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